Education

Mediation Service St Helens

We offer this service for parents, schools, teachers and anyone who has a dispute in the education system.

PLEASE NOTE- We only offer this service by Zoom not face to face.

Education St Helens Mediation

A conflict can be settled through mediation. An impartial third party will facilitate a confidential meeting between you and the school to mediate a resolution.
Participation is entirely optional. A mediator is the individual who facilitates the meeting. The mediator is neutral, has experience, and has gone through training.

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Why Choose lakes Mediation St Helens Over Court?

What Are The Stages Of Mediation?

The role of the mediator is to act as a neutral third party who can foster trust and facilitate communication so that you may reach an agreement on your child’s educational plan.

The mediation session can run anywhere from several hours to a full day, and it often takes place in a conference room.

There is a common structure that most use:

Introducing the Mediator

A neutral third party makes introductions and lays the ground rules.

Additionally, the mediator may outline the meeting’s purpose and their own role in the process.
(10-15 minute timeframe)
Your Introductory Remark 2
You explain the circumstances your kid is in from your perspective as a parent.
You also state your concerns about your child’s education and why you feel the school is failing them.
(Amount of time: 10-20)
3. The opening statement of the institution
The school gives its side of the story, detailing the many ways in which it is meeting your child’s needs.
It’s possible that the mediator will offer you a second chance to express yourself, and it’s also possible that the school will not reply to your concerns.
(Preparation time: 10-20 minutes)
Private Conversations
Each side will meet with the mediator separately after the initial statements.
A number of rounds of mediation may be required.
A mediator will likely assess the merits of your argument during these talks.
The mediator will also work to clarify the situation and identify areas of agreement between you and the institution.
You can feel safe sharing anything with the mediator.
Unless you give consent, the mediator cannot share your statements with the institution.
Duration: Several Hours
The Fifth: Collaborative Discussion
The mediator will then reunite you and the school for further discussion following the individual conversations.
At this point, compromise is possible.
(Time: at least an hour)
Sixth, wrap up the mediation
If you and the school are able to come to terms, the mediator will summarise the agreement in writing.
You have the option of signing this immediately or taking it home to review further.
The mediator assesses your development and makes recommendations for further actions if you and the school are unable to reach an agreement during this discussion.
Another round of mediation could be the next step.
It could also be something more serious, like going through the proper channels.
(Amount of Time: 30-60 Mins.)
What follows is a general framework for mediation; however, the specifics may vary depending on the culture of your institution.
It’s for the same reason, really: to get closer to a solution that everyone can live with.

Special Needs Education Disputes

The safety and happiness of your kid or young person is your top priority as a parent.

Disagreements concerning the best method to address the requirements of a child or young person with special education needs (commonly known as “SEN”) typically require an experienced, neutral mediator to resolve.

By law, local governments must facilitate SEN mediation and disagreement settlement when disagreements arise among parents, guardians, and young people.

As a seasoned SEN mediation and conflict resolution service, we can help you:

enhance lines of communication and mutual understanding so that reasonable, workable solutions can be found that benefit everyone involved, especially the child.

Mediation is a private process (unless in cases of child protection) that is held in a safe, neutral setting where both parties can feel comfortable speaking and listening to one another.

In order to find a quick, practical, and agreeable solution for all parties involved, our professional SEN mediation team works directly with them.

Each member of our team has received comprehensive training in and knowledge of the legislation and framework relating to SEN and health and social care.

Our services cover giving guidance on how to mediate disputes, as well as mediating disputes themselves, and mediating disagreements, all in compliance with the Children and Families Act of 2014 and the SEN Code of Practice that accompanied it in January 2015.

Parents, guardians, and young people can all benefit from these programmes at no cost to themselves.

Children and youth who are being evaluated for or who already have an Education Health and Care Plan may benefit from mediation services to help them work out their differences.

Mediating can help in several ways, including:

providing a less stressful way of dealing with sensitive matters
facilitating communication and helping you sort out future arrangements
making it easier to review and change arrangements as long as both parties agree
and being a faster and cheaper way of resolving disputes.

Success Stories
From Lakes Mediation St Helens Clients

It makes many parents conscious that how much they have to pay for the child maintenance. It also makes some questions about who will take an active part in the day to day life of the child. It is important to reach a mutual consent so that there are no disputes.

We help the parents to reach that mutual consent very quickly as the mediators we have been very experienced in handling tougher situations. There are many provisions in the law which are enforceable when the parents have promised or given in written to do a certain support for the child.

The mediators we have a specially trained in such area. We just have to contact us to carry out the process easily.